Plevin Helpline

Have you had a PPI claim refused?

New law means those decisions can be reversed.​

A recent Court ruling, commonly referred to as Plevin means that you may still be due compensation for your PPI policy.

Call Us Now:

0161 850 9796

Start Your FREE Plevin Check

you could be owed financial compensation on your PPI policy.

Check if you’re eligible

Our experts are ready to support you. Book a free consultation to see how we can help. Call us on 0161 850 9796 or fill in the form below and we’ll be in touch to assess your case – no obligation, no fee.

🕒 2 Minutes

All data is securely encrypted and not shared with 3rd parties

If ANY of the below apply, you may be due compensation:



You do not need to use a claims management company to make your complaint, you can do this yourself for free. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free or the Financial Compensation Scheme.

Why Choose Us

An expert team

We’re the legal experts with specialist knowledge you’ll want on your side.

No-win, No-fee

We take every case on a no-win, no-fee basis and offer free consultations.


A simple and complete service - saving you time and hassle.

Fast & Easy Claims Review Process

Whether it is relating to your money, your property or your business, our experts can assist you with your legal matter. Discover if you have a claim today by completing our no-obligation claims review.

Complete the claim audit

Starting your claim is simple. Get a no-obligation and quick claim audit Plevin Helpline.

Your claim gets reviewed

Our specialist panel of legal advisors reviews your claim and will give advice on its merits.

Your claim begins

If our specialist advisors confirm your claim has merits, your claim for compensation begins.

How we can help?

If you think you may have a Plevin PPI claim our expert team can assess your case and provide advice on the best next steps. We can investigate, prepare and submit your claim – managing your case from start to finish on a no-win, no-fee basis.

Have you had a PPI claim declined, refused or lost?

New law means those decisions can be reversed due to non-disclosure of commission.

Don’t let the banks refuse to repay you.

Everyone has heard of PPI, but not everyone is aware of the impact of the ‘Plevin rule’. This rule means that you could be owed a PPI refund even if you knowingly bought the policy.

What is the Plevin rule?

This rule stems from the Plevin v Paragon Personal Finance Limited case from 2014. The case went to the Supreme Court and found that Mrs Plevin was charged an excessive undisclosed commission by the broker who sold her PPI. This was deemed to be an unfair relationship for the purposes of the Consumer Credit Act 1974.

You can make a claim under the Plevin ruling if:

Even if you have already made a successful PPI claim or your claim was rejected you can claim again on the grounds of Plevin.

Could you benefit from the Plevin ruling?

Commission taken on PPI was often in excess of 70% of the premiums. The Plevin ruling allows anyone who was charged excessive commission which was not disclosed to them to bring forward a claim for repayment of all premiums and interest.


Plevin Helpline specialize in helping people who have been mis-sold a financial product or service. Your claim will be assessed by one of our representatives and if you qualify, you will then be passed to one of our panel solicitors who will dedicate someone to your claim.

Simply call us or fill in the application form.
You will be required to provide instructions during the claim process with your solicitor.
Only a small number of cases proceed to court and if this happens, your solicitor will be there every step of the way to guide you through.

We will complete the initial enquiries without charge on a no obligation basis. Once we have established whether you have a valid claim, you will then be signed to a No Win No Fee agreement, with a solicitor subject to their terms and conditions.

All we need to progress your claim is the name of the lender or PPI provider and when it was taken out. We have a few simple questions about the type of PPI you have in order to proceed.

Plevin Helpline do not charge you for our services. Once our in-depth assessment has identified that your claim meets the required criteria you will progress with a chosen solicitor. If your case is successful, the solicitor will charge you for their services by deducting a percentage of your compensation. Typically, this will range between 35-40% + VAT.

After the Event (“ATE”) Insurance is an insurance policy which covers the legal costs and expenses involved in pursuing a claim. This insurance covers the legal costs claimants must pay to a defendant when a claim is unsuccessful or terminated on the advice of a solicitor. It also covers the legal costs payable to a defendant in the event of an unsuccessful claim. ATE Insurance is purchased after the incident which has caused loss to the claimant, but normally before any significant legal costs or disbursements are incurred, so most ATE Insurance policies are purchased at the point at which a solicitor begins a claim.


Company Policies

Terms & Conditions

By using this website,, you have read our terms and conditions and you have accepted them. If you do not agree to these terms and conditions you are not authorised to use this website.

We reserve the right to change the terms at our discretion by changing them on the website.


Disclaimers & exclusion of liability

We have taken care to ensure that the information on this website is accurate and up-to-date, however we cannot accept any responsibility for mistakes or omissions.


With this website, there are no implied conditions, warranties, terms or representations regarding the quality, accuracy or completeness of the information.


PLEVIN HELPLINE website pages do not constitute either an offer, or legal or other professional advice and by using this website you confirm that you have not relied on any such content.


We do take measures to ensure our website and its content are free from viruses, but cannot accept responsibility for any viruses that may affect any material you download.


You may not misuse the website so you cannot hack, attempt to gain unauthorised access to the website or any server on which the website is stored, or knowingly introduce viruses, trojans or other harmful material which is malicious or technologically harmful. You may not attack the website via a denial of service (DoS) attack or a distributed denial of service attack.


Legal information


The PLEVIN HELPLINE website gives information about our services and is provided for general information only, it does not take account of any individual circumstances, reflect any recent changes in the law or constitute legal advice.


Any reliance on material on this website will be at your own risk and specialist advice should be sought before taking any action.


This website is owned and operated by PLEVIN HELPLINE and offers no warranty of any kind, implied, expressed or statutory, and makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of this website.

Din Solicitors (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Din Solicitors of Venture House, Halifax, West Yorkshire, HX1 1HS

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information [if/when you enter a competition or promotion sponsored by Din Solicitors, and] when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfilment of your orders.
Details of your visits to our site including, but not limited to, traffic data, location data, weblinks and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Din Solicitors or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Din Solicitors, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us on

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy policy are welcomed and should be sent to

We hope that you will never have reason to complain about our service. However, if something does go wrong please bring it to our attention as soon as you can. We will try to resolve the matter fairly and quickly. The firm’s complaints contact is Ms Shabnam Riaz who is the Principal and who is responsible for this procedure.

If you have a complaint please put this in writing to the above contact. The complaint will be dealt with as follows:

We will send you a letter acknowledging receipt of your complaint within seven working days of receiving it.
We will then investigate your complaint.
We will write to you with our findings within 14 days of sending you the acknowledgement letter. However, if the complaint is complicated then further time may be needed. If so, we will write to inform you of this and set another time limit.
We will send you a detailed written reply to your complaint, including suggestions for resolving the matter.
At this stage, if you are still not satisfied, you should contact us again and we will arrange another review of the decision. In some cases, an appropriate alternative at this stage might be mediation to review the decision.
We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
If you are still not satisfied at the end of our internal complaints’ procedure, you can contact the Legal Ombudsman, an independent body that handles complaints about legal services. The contact details are:
Telephone: 0300 555 0333

Legal Ombudsman
PO Box 6806

At the conclusion of each complaint the cause of the complaint will be reviewed in order to prevent similar problems happening again.

Plevin Helpline

Call Back